Refund policy

I understand no refunds are given for weather or acts of God (storms, high surf, flooding). I also understand that tropical pests (chickens, geckos, critters) are normal island life and not grounds for a refund; I'll report any genuine infestation, which we'll address promptly with a professional. I have read and understand the cancellation policy for my reservation, as shown on the booking platform (Airbnb, VRBO) or direct booking website where I booked.